- Status
- Open
- Topic tags
- Bug
Overview of the issue
If your website is hosted in a WordPress VIP service, you may have challenges accessing the Commercial tab for registering WPML’s site keys. This issue arises particularly after copying the website, making it difficult to register or unregister WPML’s key due to WordPress VIP’s read-only filesystem constraints.
Workaround
- Access to your WPML account and delete the existing site key.
- Create a new WPML key.
- Edit your vip-config.php (https://docs.wpvip.com/wordpress-skeleton/vip-config-directory/) file and update the OTGS_INSTALLER_SITE_KEY_WPML. Alternatively, you can also set environment variables as described here https://docs.wpvip.com/infrastructure/environments/manage-environment-variables/